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Victoria By The Park is a residential aged care facility (also known as a nursing home or hostel). We provide permanent and respite (short-term) care in fully furnished private and couple suites. Victoria By The Park is not a retirement village.
Residential aged care is regulated and partly funded by the Australian Government for people who are unable to continue living independently at home. Unlike retirement villages, Victoria By The Park has the approval of the Australian Government to care for you, by ensuring that you have the care that you need, providing assistance with daily tasks, assisting with personal care, and the provision of 24 hour a day nursing care.
Yes. Victoria By The Park provides respite care on both a short and long-term basis. The Australian Government can approve up to 63 days per financial year for respite care. This can be taken all at once or over several stays. You must receive an ACAT to be eligible for respite care.
An ACAT is an approval to receive subsidised aged care and it is issued by an Aged Care Assessment Team. You need to be assessed and issued with an ACAT prior to your entry into residential aged care.
The first step to access government-funded aged care services is to check your eligibility for an assessment. You can do this online www.myagedcare.com.au, or by calling My Aged Care to talk about your needs on 1800 200 422.
After your assessment you will receive an assessment result and, if eligible for services, a support plan. Your support plan will explain what services you are eligible for.
When you receive your support plan and what you do next, depends on the type of assessment you have and the services you’ve been found eligible for.
Care recipients pay a daily Basic Fee, Hotelling Contribution (as assessed by Services Australia), Non-clinical care contribution (as assessed by Services Australia). An Accommodation Payment is also payable and is discussed below. For more information, please contact us by using the enquiry form on this website, calling (03) 9524 2111 or sending an email to fm@vicbypark.com.au. You can also visit the Australian Government website for more information at www.myagedcare.com.au
Care recipients pay an Accommodation Payment in addition to the daily fees. The amount of the Accommodation Payment will vary depending on the size and location of the suite within Victoria By The Park. As a result of the location, quality, condition, size and amenity of our facility and suites, pursuant to section 290 of the Act, we have approval by the Independent Health and Aged Care Pricing Authority to charge an Accommodation Payment for some of our our suites that is higher that the maximum accommodation payment amount prescribed by the Aged Care Rules.
Residents may choose to pay the Accommodation Payment by:
From 1 November 2025, if you pay a lump sum, we are required to deduct 2% per annum by way of retention from the RAD, with the retention period limited to five years to protect residents who remain in care for a long time. If you pay a DAP, this amount will be indexed on 20 March and 20 September each year.
You can download the Accommodation Payment and Key Features Statement, which describes features and costs of each room type by clicking here.
Yes. The Australian Government guarantees the repayment of all Refundable Accommodation Deposits. The Aged Care Act 1997 (Cth) requires approved providers to adhere to strict regulations, known as the Prudential Standards, in relation to the management of Refundable Accommodation Deposits.
We offer residents access to additional and enhanced lifestyle, hospitality and wellbeing services that go beyond the standard inclusions of aged care accommodation and personal care, for which we charge a Higher Everyday Living Fee (HELF).
The HELF services we offer are designed to improve comfort, enjoyment and quality of life, providing choice, personalisation and premium experiences in areas such as dining, beverages, technology, entertainment, activities and personal health and wellbeing. Residents may elect to access these enhanced services – individually or through one of our bundled packages – allowing flexibility and choice.
We offer an all-inclusive bundle of our HELF services. This premium package combines every HELF service into one exceptional, all-inclusive experience. Residents enjoy the very best of comfort and style, with gourmet dining, premium beverages, enhanced recreational and lifestyle activities and services, exclusive entertainment, and beautifully appointed furnishings and décor that bring a sense of hotel-style luxury to everyday living – all at a highly discounted bundled rate.
Additional optional services made available as part of our HELF services include services provided at the hairdressing salon, services provided at the beauty salon (including facials, manicures and pedicures), meals for visitors, and car parking.
Please refer to our List of HELF Services and Pricing for further details.
Yes. If your doctor can no longer visit you when you move, Victoria By The Park can assist you in the selection of a new doctor from our list of doctors in the local area. You should ask to have your medical history sent to your new doctor. It is also a good idea to document your current medical treatments and medication to discuss with Victoria By The Park in the development of your care plan.
For more information please contact reception by using the enquiry form on this website, calling (03) 9524 2111 or sending an email to fm@vicbypark.com.au.
We do not endorse any particular advisor. Listed below are the details of some advisors for your consideration should you require aged care financial planning and advice:
Joseph Palmer & Sons
Phone: (03) 9601 6847
Website: www.jpalmer.com.au/Services/Aged-Care
Later Life Advice
Contact: Brendan Ryan
Phone: 1300 557 825
Email: brendan@laterlifeadvice.com.au
Website: www.laterlifeadvice.com.au
Aged Care Financial Services:
Phone: 1800 243 322
Website: www.agedcarefinancialservices.com.au
Lifetime Planning
Contact: Sue Woodruff
Phone: 1300 781 586
Email: info@lifetimeplanning.com.au
Website: http://lifetimeplanning.com.au/
Yes. Potential care recipients and their family are warmly invited to attend Victoria By The Park for a private tour. We recommend that a tour is undertaken to best appreciate the many facilities and services that Victoria By The Park offers.
Please contact reception by using the enquiry form on this website, calling (03) 9524 2111 or sending an email to fm@vicbypark.com.au to arrange a suitable time for your private tour.
Dr Shane Moran is the owner of Victoria By The Park. Having been Chief Executive Officer of the family-owned Moran Health Care Group for some 15 years, Dr Moran in 2001 established his own health and aged care organisation, Provectus Care Pty Ltd, to realise his vision for the creation of boutique aged care services.
Victoria By The Park is the product of Dr Moran’s vision for a luxury residential aged care facility in Melbourne. By combining superior care and services with the highest standard of accommodation, Dr Moran has embraced a future for residential aged care that significantly departs from the aged care of the past.
Please click here for more information about Dr Moran.
The primary role of an Aged Care Worker is to support elderly or frail people to improve the quality of their life and support independence for as long as possible. Victoria By The Park looks for people with a personable and empathetic approach to giving care, an interest in working with the elder community and an interest in furthering their career development with Victoria By The Park and the aged care industry.
For more information, please contact us by using the enquiry form on this website, calling (03) 9524 2111 or sending an email to fm@vicbypark.com.au.
